My New career: Will Call ticket window operator
By Tom Teicholz at 28 October, 2008, 11:16 am
Friday night found me attending a benefit concert at the Shrine auditorium. The cause is to find a cure for Juvenile diabetes. The Performers included Demis Rousssos and Ishtar Alabina.
When I arrived at the Shrine auditorium, there was a mob scene outside. Apparently there were not enough people working in the box office to both handle ticket sales and also will call ticket pick ups. A long line of angry customers were complaining.
Alec and Laurie Kouyoumdjian, who were producing the event were getting concerned.
It was somewhere at this point that I offered my help. I don’t know how they got management to agree to it. But suddenly I was being led past two locked doors into a small office where two people where at a computers behind ticket windows, and a third person stood in back of them supervising.
I was shown a wooden box which sorted tickets alphabetically.
The Window was opened and I was off. I asked for IDs - checked the last name and went to find the tickets.
I learned that it was important to count our the tickets before handing them over — mistakes abounded. But I learned that if not all the tickets were there (or were not there at all), that the professional at the window next to me could type in either the order number or the credit card number used and print out the missing tickets.
I found that efficient and cheerful ruled the day. It was kind of absorbing in its own way.
THere was a rush, a number of people nervous about missing the show, and then they were gone. Suddenly there were a few tickets left that no one was going to pick up, and I said bye.
Not quite like boxing Archie Moore, but an experience nonetheless.
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